ALL PRODUCTS SHIP FROM THE UNITE STATES

 

WHERE WE SHIP

We ship to any physical address that the shipper/courier can ship to domestically or internationally. We may accommodate (“Customer”) who need to have an item shipped to an APO/FPO address or PO Box depending on the circumstances.

WHEN WE SHIP

Orders received before 3:00 PM CST are usually processed the same day for product build. Products are shipped only after build which can take up to 7 days on a standard basis. Computer accessories and gadgets are ship next business day as we only sell products that are in stock. Your order may be delayed if your ship to address does not match what your credit card issuer has on their file. Some orders that are shipped from fulfillment warehouses may require longer for the item to ship. We may also ship the orders with multiple items from different warehouses so it is possible you get the items on different days. Due to the many circumstances such as unable to charge your card or verify your address, we cannot guarantee when your order is shipped out. Also if you choose next day air service, it does not necessarily mean you will get it the next day from the order date, it means that you will get it the next day from the date we ship the order. POWERPC.com reserves the right at any time after receipt of your order to delay your order for any reason.

SHIPPING DELAYS

Once an order is shipped, it is up to the shipper courier to deliver the products; we will not be able to stop the shipment once it is shipped. If the shipper/courier loses the package, the shipper courier will put a tracer on the package. Tracers take around 3 days for air packages and 7 business days for ground packages. We will not be able to ship out replacement packages until the shipper courier confirms that the package is lost/will not be delivered to its destination and they will reimburse us. Without confirmation from the shipper courier, we will not know for sure if you will get two shipments if we ship out another one. Another delay is if there is no one to sign for the package, some package we ship usually requires a signature, if a package is returned to us because no one was available to sign for it or the address was input incorrectly at the time you enter the order, you will be charged again to ship it out a second time.

REFUSED SHIPMENTS

Any product that POWERPC.com ships out to Customer comes back to POWERPC.com as refused delivery, Customer will subject to fees. A restock fee of 15% will be applied to computer system. Also, shipping fees sending the package to the Customer and receiving the package back from the Customer will not be refunded.

SHIPPING TIME

As stated orders received before 3:00 PM CST are usually processed the same day for product build. Products are shipped only after build which can take up to 7 days on a standard basis. Computer accessories and gadgets are ship next business day as we only sell products that are in stock. Shipping time usually between 1 to 4 business days so expecting to receive your order within 1 week after order, computer may take a little longer. We cannot guarantee you would receiving your order on time. All shipping time is estimate only.

INTERNATIONAL CUSTOMERS

The  Shipping, Terms and Conditions and Warranty also applies to POWERPC.com products shipped to any location outside of the Continental United States, the customer is responsible for paying all shipping charges incurred in shipping, importing/exporting, receiving replacement parts and for arranging and paying for the shipment of any defective part(s) back to POWERPC.com. All international customers are responsible for all customs duties, VAT and other associated taxes and charges. Such import custom, duty, VAT and other taxes and charges are non-refundable once the order ships.